Need help?
Frequently Asked Questions
Make a purchase
You do not need to open an account with us to make a purchase. When you make your first purchase, an account will automatically be created on our site, this way your information will be saved. This makes future purchases much faster and subscribes you to receive special offers.
Shipping
Yes, shipping is free on orders over $200.
Yes! You have 24 hours after your purchase to make the change.
Write to us at hello@lucaandromeo.com to request your change of delivery address.
Returns and exchanges
You have 14 days to return or exchange your order.
Once your products are received and inspected, we will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to the original payment method, within 3-5 business days.